TERMS AND CONDITIONS

 

Booking and cancellation policy:

Standard Rate:

In order to confirm a booking with the standard rate, we require the prepayment of 50% of the total value at the time the booking is done. The remaining 50% will be due 30 days prior to check-in date. Cancellation is possible up to 30 days prior to check-in date, with the return of the amount paid, minus the costs related to payment commissions. Cancellation within 30 days of check-in or change of check-in or check-out dates means full payment of the stay is due. 

 

Non-Refundable Rate: 

Canceling a non-refundable rate booking does not lead to a refund of the payment made . 

 

No-Show 

No-show requires payment of the total amount of the stay, the reservation being canceled.

 

Payment methods accepted:

Cash 

Bank Transfer

Debit and Credit Cards


Check In and Check Out:

Check in:> 15: 00h. Early check-in is possible at another time, subject to availability.

Check-out: <10.30am We can storage luggage.


Daily cleaning:

Daily cleaning of the rooms is provided, including towel replacement, between 9:00 and 14:00.


Meals:

Breakfast: It is included for all guests and is served between 7.45am and 10am. Earlier breakfast is possible upon request; In this case a more simplified self-service buffet will be provided.

Picnic take away: This service must be booked 24 hours in advance.

Bar: This is a 24-hour self-service based on the principle of commitment and honesty. 

 

Dining: This is a seasonal service, available depending on the season and the availability of own production, so it may or may not be available during your stay.

 

Rules of Conduct:

 

Noise: It is forbidden to make noise after 22h. 

Smoking: Smoking (tobacco, electronic or other cigarettes ) is prohibited in all enclosed spaces, including rooms and indoor common areas. Smokers are welcome to smoke outside and use the ashtrays available there. 

Children: 

0-2years: 1 baby / room can be accommodated in a crib free of charge upon availability

3-12 years old: 1 child / room may be accommodated in an extra bed to be installed in the room for an extra charge, upon availability.

 

Civil responsability: 

Parents or caregivers are fully responsible for their children's behavior, assuming the costs of consumption, damage and accidents. Children should be permanently accompanied and supervised, especially in the pool and gardens.

Pets:

Pets are usually not allowed. In special cases, you should contact Quinta da Meia Eira. At Quinta da Meia Eira you will find pets, such as cats and dogs, that cannot be brought indoors.

 

Pool:

Use of pool and 1 pool towel / day / person is included in the room rate. The swimming pool is not fenced, so parents or carers should permanently supervise their children during their stay. The use of the pool is under the sole responsibility of the users; Quinta da Meia Eira is not responsible for any accidents. As the pool water may reach 30ºC, we resorted to the chlorine water treatment to ensure its safe use. The pool water temperature is variable. 

Hours: 08: 00h - 21: 00h

 

Extra Services:

The following services are not included in the room rate and are due to an extra charge:

- Dinner Service

- Bar Service

- Laundry Services

- Extra bed (for children between 3 and 12 years old)

- Guided tour of the Quinta

- Guided tour of the apiary